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Cookie Jar - Salted Caramel Chocolate Chip Cookies

  • RM 19.00
    Unit price per 
Shipping calculated at checkout.


Indulge yourself to handmade baked goods made with real simple ingredients (and love), crunchy with rich imported chocolate chips, butter and brown sugar.

ALLERGEN INFORMATION: This product is manufactured in a facility that processes other products which contain nuts and may have traces of it.

Customer Reviews

Based on 34 reviews
82%
(28)
15%
(5)
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3%
(1)
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A
A.

Cookie Jar - Salted Caramel Chocolate Chip Cookies

A
A.R.
delivery

Love your cookies but please improve on your delivery. Super late!

I
I.
Poor delivery service

I paid extra for same day delivery, but since my order was placed after 12pm, the delivery was scheduled for the next day on Feb 9. There was no delivery time indicated on the order, so I texted your contact number at 10.30am on Feb 9 to check.
I received reply at 12.45pm that delivery will be 4 - 6pm. By 6.10pm, there was still no delivery so I texted again and was told "Hi, we hired rider already. He will come anytime soon."
By 7.20pm, still no delivery and the reply received when I texted was the same - "we already hired, should be on his way".
The cookies finally arrived at 8pm after waiting at home from morning to night. Furthermore, I receive an email notifying me that my order is on the way AT 10.55PM THAT SAME NIGHT.
The cookies were delicious, however your delivery and customer service was very poor and is in need of improvement.

Hi Danni!
I'm Ameera from The Skinny bakers. We would like to apologise for the bad experience that you've encountered with us. We are truly sorry for the mishap and long wait delivery. Also, finding riders is hard especially within this time. We should have been more precise and kept you updated on the delivery time. We are trying our best to give our best services and are also consistently trying to improve our services especially in this challenging time during MCO. We’ve had a lot of new employment, adjustments and changes in the team over MCO. 
We really appreciate your feedback and I would let the team know too, so we could keep improving our services. We hope you would keep supporting us in the future.
Thank you!

R
R.S.

Salted Caramel Chocolate Chip Cookies

H
H.
Tasty

Perfect pair with milk


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